About Akalam clinic

Who we are

Akalam is a private clinic for addiction medicine, psychiatry, psychotherapy and rehabilitation, with clinics in Almaty and Astana, home visits and online appointments for every city in Kazakhstan. Our team includes an addiction physician, psychiatrists, psychotherapists and psychologists.

How we work

First, a free consultation by phone or WhatsApp. Then an examination at home, at the clinic or by video. You get a clear treatment plan and price; if inpatient care is needed, we tell you honestly.

Confidentiality

We do not register patients with state dispensaries or share information with employers. Medical confidentiality is protected by the Code of Kazakhstan “On Public Health and the Healthcare System”.

Principles

Evidence-based medicine, national clinical protocols and international guidelines. No promises of “forever”, no stigma, no pressure. The patient decides on treatment; involuntary treatment is possible only by a court decision.

How treatment works

1. 01Call or WhatsAppThe administrator and the doctor on duty clarify the situation and tell you what to do right now.
2. 02Examination or consultationThe doctor visits your home, sees you at the clinic or joins by video.
3. 03Treatment planWe choose the format — at home, inpatient, psychotherapy or rehab — with a clear price.
4. 04Ongoing supportYour doctor and psychotherapist stay in touch: follow-ups, family support and relapse prevention.

Our specialists

Doctors